As business management software applications become more advanced, companies are placing a greater reliance on automated processes and data to support Supply Chain Management functions including inventory management, warehousing and procurement activities in an effort to make their businesses more efficient and improve profitability.

Improved access to meaningful data through intuitive reporting tools also has the potential to provide new insights into company performance and assist in the identification of areas for improvement. Given this, why is it that many businesses don’t realise the full benefit, including process efficiency and improved financial performance, of implementing such systems?

Assuming the system implementation was done...